Privacy, Terms & Conditions Policy

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the sitefill out a formsubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

N.S. Armory LLC  collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Compliance with children\'s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Changes to this privacy policy

N.S. Armory LLC  has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Pre-order Policy

N.S. Armory LLC's pre-order policy outlines the ability to take and manage pre-orders, in order to initiate the pre-order process all pre-orders require a 20% down payment of the total amount of the pre-order, and the remaining 80% payment once the product becomes available. In the event of the purchaser decides they no longer want to proceed with the pre-order the 20% down payment can "ONLY" be used toward store credit.

Return Policy

N.S. Armory LLC's return policy outlines the ability to manage returns. In the event a return is requested before the end of day the item is purchased, a full refund will be initiated.

In the event a return is requested after the end of day and the funds have already been captured there will be a 6% refund fee, the 6% refund fee is broken down into the two times our credit card processor will charge us a 3% fee. The first time the 3% fee is charged to us is when we process and capture your payment, the second time the 3% fee is charged to us when we refund the charge.

In the event a return is requested after the product has been shipped there will be a 26% restocking fee, and the customer is responsible for the product being shipped back, the customer is also liable for the safety of the product during transit. Once we take possession of the product and the product is in the same condition as it was when it left our possession, we will then issue a refund of 74% of the final price. If the product is damaged or not in the same condition as it was when it left our possession, we will evaluate the condition of the item and refund an amount congruent to the

In the event a return is requested due to an error on our end such as us sending you the wrong product, we will send you a return label for the product you received and next day ship the correct product to you. 

You should expect to receive your refund within four weeks of us receiving your returned package, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Your acceptance of these terms

By using our Site and Services, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Information 

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

N.S. Armory LLC

nsarmory.us

9412862005

support@nsarmory.us